Returns & Exchanges
We want you and your pup to be 100% happy with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items in their original packaging.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select whether you would like a refund to your original payment method or an exchange, then download and print the prepaid shipping label provided.
Pack Your Items
Carefully place the items in their original packaging and secure the prepaid label to the outside of your shipping mailer or box.
Ship It Back
Drop your package off at any authorized carrier location; once we receive and inspect your items, we will process your refund or ship out your new exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing